Booking Details

1.1)  All bookings are subject to the terms and conditions set below.

1.2)  The Company will require adequate time for the installation and dismantling of the equipment. This amount of time will depend on the type of event, access and amount of equipment required. If the Client or Venue has special requirements for setting up/disassembly times or times of access, the Client must provide these details to the Company prior to the booking. Wherever possible, the Company will visit the Venue prior to the booking to estimate the time/work/equipment required. Please bear in mind that if there is not sufficient time to do this, or if the distance, opening hours of the venue or other matters prohibit this, then the Company must rely on information given by the Client.

1.3)  Both the company and client offer assurances that no previous bookings exist with other clients/companies that would affect the booking.

1.4)  The Company will be in attendance at the venue in good time to set up for the event. However, if they are prevented from setting up in time, the client agrees that the same amount of setup time is still needed, and any consequent late start to the entertainment will not be the responsibility of the Company.

1.5) All bookings are confirmed in writing by the client via the booking form, the company will then issue the client with a “Booking Confirmation/Invoice”.

1.6) For Weddings there is a £100 Booking Fee, which is non-refundable.  For other bookings, 50% of the total cost is non-refundable.

 

Payments

2.1)  Payments can be made in Cash, Bank Transfer or PayPal.

2.2)  If the Company is required to play past the agreed time, the fee for such overtime is £25 for each additional 30 minutes or part thereof, payable in cash, at the time of requesting extra time. This is subject to the conditions of the Venue, and is at the Company's discretion.

2.3)  If any payments are not received by the invoice due date, the Company may refuse to attend the event, as this will be considered a breach of contract. The Company may, at its discretion, allow a time to pay, but this is exceptional and must be agreed before the commencement of the event.

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Booking Fees, Cancellations and Postponements

3.1)  In the event of the client wishing to cancel or postpone the event for any reasons, the Client must notify the Company as soon as is practicable and in writing.

3.2)  If the cancellation or postponement is made less than 30 days before the event, the entire fee will be due. This is because it is unlikely the Company will receive a replacement booking at such a late date. However if we were to take another booking we will always refund this fee.

3.3)  At the Company’s discretion, the Company may agree to alter the date of the booking,  and is subject to the Company being available on the replacement date.

3.4)  Booking Fees are non refundable as stated in 1.6

 

Conduct and Security

4.1)  The client will ensure that the audience and anyone other than the Company’s team conduct themselves in a proper manner. The company will not be held responsible for any actions, behaviour or damage caused by those attending the event, under any circumstances.

4.2)  The Company’s team will conduct themselves in a proper manner throughout their attendance at the venue, and will respond to the clients requests (unless in breach of any laws or venue requirements/restrictions) as to volume, positioning of equipment, and any other reasonable requests. If you require the Company and any other staff to adhere to any specific dress code please advise at the time of booking. We will happily oblige wherever possible.

4.3)  Often, the Company will take photographs or video footage of events, to be used in promotional materials. If you, the Client, object to this, please notify the Company before the date of the event. Copies of photographs and videos, if possible, may be obtainable from the Company – please ask for details.

4.4)  The client will be held responsible for any theft or damage of any equipment (including vehicles stored on the premises) belonging to the company caused by anyone other than members of the Company’s team.

4.5)  It is solely the responsibility of the client to ensure the venue has sufficient and legal security for both personnel and equipment (including vehicles used by the company).

4.6)  The Company will not be held responsible for damage to the venue caused by the company’s equipment. The Company must be notified of any potential problems.

4.7)  The Company operates a zero tolerance policy regarding abuse to its staff, whether verbal or physical, actual or implied. The Client is responsible for the behaviour of their guests at all times, and is responsible for providing any security necessary to police such behaviour. In the event of any actual or threatened abuse, the Company may turn the music down, and request that the matter is dealt with. The music will be left turned down for up to 10 minutes, and if the problem is not dealt with in that time, the DJ has the right to refuse to play on, and may end the performance. In such circumstances the full fee is still payable, and any damages or loss will be reclaimed from the Client. Any illegal behaviour will be reported to the police.

4.8)  The Company operates a zero tolerance policy towards drugs, under-age drinking or other illicit behaviour, and will not be a party to such behaviour. Such actions as detailed in Paragraph 4.7 may be taken in these circumstances.

4.9)  For environments where children are present, it is the clients responsibility to ensure other adults are present and must supervise the children at all times.  If the company feels that there isn't to be sufficient supervision at any point, the company has the right to refuse to attend.  If at any point throughout the booking, the company feels there isn't sufficient supervision of children, the company has the right to refuse to setup or stop proceedings and vacate the venue till satisfactory supervision is in place.  This is to ensure there is proper safeguarding in place for both the client and the company.

 

Health & Safety

5.1)  It is solely the responsibility of the client to ensure the Venue complies with Health & Safety, and holds all necessary certification, Public Liability Insurance, Public Performance License's, etc.

5.2)  The company will ensure their equipment fully complies with all the relevant Health & Safety legislation regarding the equipment and personnel.

5.3)  The Client is responsible for ensuring that the venue can provide a safe and practical area in which the Company can set up and operate its equipment. The bare minimum power requirement is two 13Amp sockets, preferably on a separate and on an unloaded circuit. For most venues, this is adequate; however for very large venues different requirements may be necessary.

5.4)  The equipment used may include such items as lighting stands, truss systems, speaker stands and other constructions. The area provided must be both safe and practical. If the DJ deems that the Venue is unsafe, the Company reserves the right to refuse to set up, and in this case the full fee would still be payable, as the Company has turned up, but is prevented from working by Health & Safety Issues which are the Clients responsibility.

5.5)  A suitable parking area must be available for the loading and unloading of the company’s equipment at the venue. Likewise, there must be adequate and direct access to the Venue or function room.

 

Unmanned Equipment Hire

6.1)  Clients must take full responsibility of security and safety of equipment on hire.

6.2) The Company will supply equipment at an agreed time, with a demonstration on how to work the equipment, it is the Clients resposibility to ensure the equipment is used as per instructions given.

6.3)  The company can turn up at anytime during the hire time to check all is well.  If the company sees that the equipment is being misused, the company has the right to remove the equipment, in such cases, the full booking fee is still due.

6.4)  If any equipment is damaged or is missing, then the client must pay for a replacement.

6.5)  Equipment must not be removed from the venue without prior agreement with the company

 

The terms and conditions have been verified by Trading Standards.